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FAQ: FAQ
FAQ's
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What does “Svviaa” mean?Svviaa is simply a play on the word “SWIM”! When written in capital letters and in a certain font, the ‘VV’ in Svviaa makes the ‘W’ in "SWIM" and the ‘AA’ in Svviaa makes the ‘M’ in "SWIM"! Now take a second look at the logo knowing what it means! ;)
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When was Svviaa founded?Svviaa first launched in May 2021.
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How many employees work for your company?One! Hi, I'm Cat, and I own Svviaa Swim. I am a one woman show, and do everything myself! I am the owner and CEO, sole investor, designer, creative director, social media manager, ad/pr specialist, brand developer, photographer, website designer, marketing manager, customer support, legal team, finance/accounting, event planner, outreach team, and more. Oh, and I personally package, ship, and fulfill all orders, too. Told you I do it all! ;)
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Where is Svviaa located?Svviaa is currently only located in Pittsburgh. We do offer shipping anywhere in the United States for $3-5, as well as internationally for around $20.
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Does Svviaa have a storefront?At this time, we do not have a physical storefront location.
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Are the bikinis sold as a set or separately?All kinis are sold as a set for $45! If you need to order a different size top and bottom it is an extra $5. Select the size option titled "Different size top + bottom" and then DM me which sizes you need on Instagram @svviaaswim. Ex. "Hi! I placed an order for a different size top + bottom Kiwi Mojito kini. I will need a large top and a small bottom!"
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I wear a different size top and bottom - help!If you need to order a different size top and bottom it is an extra $5. Select the size option titled "Different size top + bottom" and then DM me which sizes you need on Instagram @svviaswim. Ex. "Hi! I placed an order for a different size top + bottom Kiwi Mojito kini. I will need a large top and a small bottom!"
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How do I care for my new Svviaa Swim kini?Hand wash is the best! Our swimsuits are also machine washable, but we highly recommend you hand wash & rinse with cold water then lay flat in the shade to dry to keep your bikini looking newer, longer.
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Can I try before I buy?If you are in the Pittsburgh area, you are more than welcome to come try on a swimsuit before making a purchase. DM me at @svviaaswim to set up a time that works for both of us.
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What payment options are available?We accept most major credit cards: Mastercard, Visa, Discover Card, and American Express, as well as PayPal. If you have any issues with your purchase, please contact us directly.
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Do you offer discounts or promotions?Yes! From time to time we offer discounts and promotions. Sign up for our email list to receive news on special offers.
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How do I become a model?Any ladies in the Pittsburgh area are welcome to become a model for us, no experience required! Send me a DM on Instagram @svviaaswim, and I will add you to my models group chat where I post updates on photoshoot dates, locations, creative ideas, and more. Models must sign a contract and are on a volunteer basis.
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How do collabs work?Svviaa is open to any and all collab ideas! We are down to work with photographers, models, other small businesses, events, etc. Reach out to us at svviaaswim@gmail.com with all business related inquiries.
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Do you work with influencers?Yes! We are open to working with influencers on a gifted basis. At this time, we do not offer paid opportunities. DM us on Instagram @svviaaswim for details.
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